Iris has a training solution to suit your needs. We have tools, tips, videos and training material for all types of users, no matter what your confidence level or exposure to Iris is.
Iris has a knowledge base that contains FAQs, cheat sheets, video tutorials and articles to help you use the system effectively.
Clicking the article below will take you to our support portal. Registered access is required to access the Portal
If you use Iris to see your links and CE devices in the graphs browser, then this is the right track for you.
Online Support and Knowledge Base
Module 1 – Graphs Searching and the Troubleshooter
Module 2 – Events and Alarms
Sub-Systems Generating Alarms (see sub-topics) :
How does iris determine status is DOWN
Module 3 – Dashboards
Module 4 – Reports
ADMINISTRATOR | OPS MANAGER If you need to administer Iris, then this is the right track for you.
All items in ICE2 plus the following
Module 5 – Configuration
Syslogs Rules and SNMP Trap Rules
Maintenance and Data Exclusions