Maximising your voice over IP return on investment

For enterprises who have invested in voice over IP technology as a part of their convergence strategy, ongoing monitoring and analysis of call data is key to ensuring return on investment. Many organisations expect to see huge cost and operational benefits after...

How CDR analysis tools aid in revenue assurance

  The rise of over-the-top (OTT) applications has presented challenges to service providers who rely on traditional billing models for call and messaging services as their primary source of revenue. Operators have had to anticipate challenges that OTT...